Job Description
Are you a friendly and professional individual looking for a rewarding opportunity in Memphis? The Riverfront Suites is seeking a dedicated Evening Receptionist to join our team. We provide all necessary equipment, so you can focus on delivering exceptional guest experiences.
As the face of our hotel after hours, you will ensure our guests feel welcome, secure, and well-cared for. We offer a competitive hourly wage and a supportive work environment.
Responsibilities
- Check guests in and out efficiently, verifying ID and payment information.
- Answer incoming calls and direct inquiries to the appropriate departments.
- Monitor security cameras and access points to ensure a safe environment.
- Process packages and mail for guests and staff.
- Maintain the cleanliness and organization of the front desk area.
- Assist guests with directions, local recommendations, and special requests.
- Handle minor maintenance requests or alert management to larger issues.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in a receptionist or hospitality role is preferred.
- Proficiency in Microsoft Office Suite and basic computer skills.
- Excellent verbal communication and interpersonal skills.
- Ability to work flexible evening shifts, including weekends and holidays.
- Strong attention to detail and problem-solving abilities.