Job Description
Join our dynamic team at Grand Orleans Hospitality as an Evening Receptionist and enjoy the perfect work-life balance with flexible scheduling! We're seeking a polished professional to be the welcoming face of our luxury boutique hotel during evening hours. This role offers competitive pay, comprehensive benefits, and the opportunity to work in one of America's most vibrant cities. If you thrive in customer-facing environments and appreciate adaptable hours, apply today!
Responsibilities
- Manage guest check-ins/check-outs with efficiency and warmth
- Handle phone calls, reservations, and guest inquiries
- Maintain immaculate front desk and lobby areas
- Process payments and manage billing discrepancies
- Coordinate with housekeeping and security teams
- Utilize hotel management software (e.g., Opera)
- Address guest concerns promptly and professionally
Qualifications
- 1+ years front desk or hospitality experience
- Exceptional communication and interpersonal skills
- Proficiency with hotel management systems
- Ability to multitask in fast-paced environments
- Flexible availability (evenings, weekends, holidays)
- High school diploma or equivalent
- Valid Louisiana driver's license (if required for errands)
- Basic knowledge of local attractions and services