Job Description
Join our dynamic team at Metropolitan Hospitality Group as an Evening Receptionist with flexible scheduling! We're seeking a polished professional to manage our front desk operations during evening hours (4 PM - 12 PM). This role offers the perfect work-life balance with adaptable shifts while providing exceptional guest experiences in New Orleans' vibrant hospitality scene. Enjoy competitive pay, comprehensive training, and opportunities for career advancement in a supportive environment.
Responsibilities
- Greet and assist all visitors with exceptional professionalism
- Manage multi-line phone system and route calls accurately
- Handle guest inquiries and coordinate with hotel departments
- Maintain organized reception area and manage reservation systems
- Process check-ins/check-outs and manage guest documentation
- Coordinate with security team for evening protocols
- Assist with administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with reservation software and MS Office
- Ability to work flexible evening/night shifts
- Strong attention to detail and problem-solving abilities
- Professional appearance and welcoming demeanor