Job Description
Join our dynamic healthcare team as a Evening Receptionist at Metropolitan Medical Center! We're seeking a polished professional to manage our front desk operations during evening hours with exceptional flexibility. This role is perfect for candidates seeking work-life balance while making a meaningful impact on patient experiences. Enjoy a supportive environment, competitive compensation, and the opportunity to grow within a leading Buffalo healthcare provider.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Handle multi-line phone systems, triaging calls to appropriate departments
- Maintain accurate patient records and scheduling systems
- Coordinate with clinical staff to ensure seamless patient flow
- Assist with administrative tasks including filing and document management
- Uphold strict HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 1+ years of front desk or customer service experience
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Flexibility to cover varied evening shifts (4:00 PM - 12:00 AM)
- Valid NY driver's license and reliable transportation