Job Description
Join our dynamic team as an Evening Receptionist where we provide all necessary equipment for your success! At Premier Hospitality Group, we value our staff and ensure you have everything needed to excel in this crucial front-of-house role. Enjoy a supportive evening environment with modern tools and resources.
As the first point of contact, you'll create memorable guest experiences while managing administrative tasks. This position offers flexible evening hours (4 PM - 12 PM) in Irvine's premier business district. We're seeking a polished professional who thrives in fast-paced settings and appreciates having top-tier equipment provided.
Responsibilities
- Manage front desk operations during evening hours with provided equipment
- Handle guest check-ins/check-outs using our advanced reservation system
- Answer multi-line phones and direct inquiries appropriately
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Prepare nightly reports using our digital management tools
- Uphold brand standards through exceptional guest interactions
Qualifications
- Previous front desk or reception experience preferred
- Proficiency with provided office equipment (phones, POS systems)
- Exceptional communication and customer service skills
- Ability to multitask in high-pressure situations
- Professional appearance and demeanor
- Flexibility to work evenings, weekends, and holidays
- Basic computer literacy with willingness to learn proprietary systems
- High school diploma or equivalent required