Job Description
Join our award-winning hospitality team as an Evening Receptionist where cutting-edge equipment is provided! We're seeking a polished professional to manage our front desk operations during evening hours (3 PM - 11 PM). You'll be the first point of contact for our high-end clients, utilizing our state-of-the-art check-in systems and communication tools to deliver exceptional service. Enjoy a modern workspace with all necessary equipment supplied, including ergonomic workstations, dual monitors, and premium headsets. This role offers stability, growth opportunities, and the chance to shine in Lubbock's premier hospitality scene.
Responsibilities
- Manage front desk operations with provided equipment including check-in systems and communication tools
- Handle guest inquiries, check-ins/check-outs, and reservation management
- Maintain cleanliness and functionality of provided workstations and equipment
- Coordinate with security team using provided communication devices
- Process payments using our POS system
- Update guest records in our property management software
- Assist with basic administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- 1+ years in front desk or customer service role
- Proficient with provided office equipment (computers, headsets, systems)
- Exceptional communication and problem-solving skills
- Ability to work independently during evening hours
- Professional appearance and demeanor
- Basic computer literacy with willingness to learn proprietary systems
- Valid Texas Driver's License preferred