Job Description
Join our award-winning hospitality team as an Evening Receptionist where we provide all necessary equipment for seamless operations! Enjoy a supportive work environment with modern tools, competitive compensation, and flexible evening shifts (4 PM - 12 AM). We're seeking a detail-oriented professional to be the first point of contact for our high-end guests.
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Utilize provided equipment (computer systems, phone systems, reservation software) efficiently
- Handle payment processing and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through exceptional customer service
- Prepare daily reports using provided office technology
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- Proven experience in front desk or customer service role
- Proficiency with provided equipment (MS Office, reservation systems)
- Exceptional communication and conflict resolution skills
- Ability to work independently during evening hours
- Valid Tennessee driver's license (if applicable to transportation duties)
- Flexible schedule availability including weekends and holidays