Job Description
Join our dynamic team at Premier Hospitality Group as an Evening Receptionist and be the first point of contact for our prestigious downtown Cincinnati clients. We're seeking a polished professional to deliver exceptional guest experiences during evening hours in our luxury corporate environment. Enjoy flexible scheduling, competitive compensation, and a vibrant workplace culture while supporting high-profile operations.
Responsibilities
- Manage front desk operations including guest check-ins, call routing, and package handling
- Coordinate with security and maintenance teams for facility access and emergencies
- Maintain accurate visitor logs and issue access badges using electronic systems
- Handle confidential correspondence and sensitive information with discretion
- Operate multi-line phone systems and digital reservation platforms
- Prepare executive suites and meeting spaces for evening appointments
- Assist with administrative tasks including calendar management and document preparation
Qualifications
- Minimum 1 year receptionist or customer service experience in professional setting
- Exceptional verbal communication and interpersonal skills
- Proficiency with Microsoft Office Suite and reservation software
- Ability to multitask in fast-paced environment with attention to detail
- Professional appearance and polished telephone etiquette
- Flexibility to work evenings (typically 3:00 PM - 11:00 PM)
- High school diploma or equivalent required; associate's degree preferred
- Valid Ohio driver's license and reliable transportation