Job Description
Join our dynamic team as the Evening Receptionist at the Metropolitan Executive Center, Buffalo's premier business hub. This pivotal role is the first point of contact for our prestigious clients and partners during evening hours. You'll manage a high-traffic lobby, coordinate executive communications, and ensure seamless operations after 5 PM. We offer a supportive environment with growth opportunities, comprehensive benefits, and a competitive compensation package. If you're a polished professional with exceptional interpersonal skills and thrive in fast-paced settings, apply today to become the face of our evening operations.
Responsibilities
- Manage professional lobby operations during evening hours (5 PM - 10 PM)
- Screen and direct visitors with exceptional customer service etiquette
- Operate multi-line phone system and manage executive communications
- Coordinate meeting room bookings and logistics for evening events
- Handle incoming/outgoing mail and deliveries with precision
- Maintain security protocols and access control for after-hours entry
- Support administrative tasks including data entry and document management
Qualifications
- Minimum 2 years professional receptionist or customer service experience
- Exceptional verbal communication and conflict resolution skills
- Proficiency in Microsoft Office Suite and office phone systems
- Ability to multitask in high-pressure situations with composure
- Valid New York State driver's license (preferred)
- Flexibility to work evenings, weekends, and holidays as required
- Professional appearance and polished business demeanor