Job Description
Join our dynamic team as an Evening Receptionist at Lubbock Hospitality Group! We provide all necessary equipment for seamless operations, including modern front-desk technology and ergonomic workstations. Enjoy competitive pay in a supportive environment while serving our valued guests during evening hours. This role offers flexible scheduling and opportunities for professional growth within our expanding hospitality chain.
Responsibilities
- Manage front desk operations during evening shifts (4:00 PM - 12:00 AM)
- Handle guest check-ins/checkouts using our proprietary property management system
- Answer multi-line phone calls and route communications appropriately
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for guest requests
- Perform light administrative tasks including filing and data entry
- Address guest inquiries with exceptional customer service
Qualifications
- High school diploma or equivalent required
- Previous front desk or customer service experience preferred
- Proficiency with Microsoft Office Suite and property management systems
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Reliable transportation and evening availability
- Basic knowledge of hospitality industry best practices