Job Description
Join our award-winning team as an Evening Receptionist and start tomorrow! We're seeking a polished professional to manage our front desk operations during evening hours. This role is perfect for individuals seeking a flexible schedule while delivering exceptional guest experiences. Enjoy competitive pay, free parking, and a dynamic work environment in the heart of Reno's vibrant downtown.
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Handle guest check-ins/checkouts with efficiency and warmth
- Answer multi-line phone systems and route inquiries
- Process reservations and manage booking systems
- Coordinate with housekeeping and security teams
- Maintain cleanliness and professional appearance of lobby area
- Resolve guest concerns promptly and professionally
Qualifications
- Minimum 1 year front desk or hospitality experience
- Exceptional communication and interpersonal skills
- Proficiency in reservation software (e.g., Opera, Sabre)
- Ability to multitask in fast-paced environments
- Strong problem-solving and conflict resolution abilities
- Professional appearance and customer service mindset
- Flexible availability for evenings and weekends
- High school diploma or equivalent required