Job Description
Join our dynamic team at Aloha Hospitality Group as an Evening Receptionist and unlock an exclusive $1,000 sign-on bonus! This premium role offers the opportunity to be the welcoming face of our luxury resort in Honolulu, Hawaii. You'll manage front desk operations during evening hours, ensuring exceptional guest experiences while enjoying competitive pay and a stunning work environment. Perfect for night owls who thrive in hospitality, this position includes comprehensive benefits and career growth opportunities.
Responsibilities
- Greet and assist guests with check-in/check-out processes using PMS software
- Manage reservations, handle inquiries, and resolve guest issues promptly
- Operate switchboard and direct communications efficiently
- Maintain lobby area appearance and security protocols
- Process payments and manage cash handling procedures
- Coordinate with housekeeping and security teams
- Prepare nightly reports and manage guest documentation
Qualifications
- High school diploma or equivalent required
- Minimum 1 year hospitality or customer service experience
- Proficiency in reservation systems and Microsoft Office
- Excellent communication and conflict resolution skills
- Ability to work flexible evening/weekend schedule
- Valid Hawaii driver's license preferred
- Basic knowledge of emergency procedures