Job Description
Start your career with us tomorrow! We're seeking a dynamic Evening Receptionist to join our prestigious team in Plano, TX. This role is perfect for organized professionals who thrive in fast-paced environments and excel at creating exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and a supportive workplace culture where your contributions are valued. If you're passionate about hospitality and ready to make an immediate impact, apply today!
Responsibilities
- Manage front desk operations during evening hours, including check-in/check-out procedures
- Handle guest inquiries via phone, email, and in-person with exceptional professionalism
- Coordinate with housekeeping and security teams for seamless service delivery
- Maintain accurate reservation records and manage room availability systems
- Process payments and handle cash transactions securely
- Prepare daily reports and maintain organized administrative files
- Uphold brand standards through consistent service excellence
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service or front desk experience preferred
- Proficiency in reservation software (e.g., Opera, RoomKey) and MS Office Suite
- Strong multitasking abilities with attention to detail
- Excellent communication and conflict resolution skills
- Flexible availability including weekends, holidays, and late shifts
- Professional appearance and positive, approachable demeanor