Job Description
Join our dynamic team at Premier Hospitality Group as an Evening Receptionist and enjoy the benefits of weekly pay! We're seeking a polished professional to manage our front desk operations during evening hours. This role offers competitive compensation, a supportive work environment, and the opportunity to be part of Denver's premier hospitality experience. If you're a customer-service superstar looking for a schedule that fits your lifestyle, apply today!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Answer multi-line phone system and route calls appropriately
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Handle guest complaints with professionalism and urgency
- Prepare nightly reports and manage reservation systems
- Maintain a clean, organized, and welcoming lobby area
Qualifications
- Minimum 1 year of front desk or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with reservation software (e.g., Opera, ResPlex)
- Ability to multitask in a fast-paced environment
- Strong problem-solving and conflict resolution abilities
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required
- Valid Colorado driver's license preferred