Job Description
Join our prestigious downtown Saint Paul hotel as an Evening Receptionist and become the first point of contact for our distinguished guests. This urgent full-time opportunity offers competitive pay, flexible scheduling, and a dynamic work environment in the heart of Minnesota's capital city. Ideal for proactive professionals with exceptional customer service skills who thrive in fast-paced settings.
Responsibilities
- Manage check-in/check-out processes with precision and efficiency
- Handle guest inquiries and resolve concerns promptly
- Operate reservation systems and maintain accurate records
- Coordinate with housekeeping and security teams
- Process payments and manage billing discrepancies
- Uphold brand standards through exceptional service delivery
- Assist with event coordination and VIP guest arrangements
Qualifications
- Minimum 1 year front desk or hospitality experience
- Proficiency in PMS systems (e.g., Opera, RMS)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Valid Minnesota driver's license preferred
- Flexible availability for evening/weekend shifts
- Basic knowledge of local attractions and services
- Professional appearance and polished demeanor