Job Description
Join our dynamic team as an Evening Receptionist at Nashville's premier hospitality venue! We're urgently seeking a professional and welcoming individual to manage our front desk during evening hours. This role is perfect for those seeking a flexible schedule while delivering exceptional guest experiences. If you thrive in fast-paced environments and have a passion for customer service, apply today to become part of Nashville's vibrant hospitality scene!
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Handle guest check-ins/check-outs with efficiency and warmth
- Answer multi-line phone calls and route inquiries appropriately
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Resolve guest concerns promptly and professionally
- Prepare daily reports and maintain lobby cleanliness
Qualifications
- Previous front desk or receptionist experience required
- Exceptional verbal communication and interpersonal skills
- Proficiency with reservation systems (e.g., Opera, Sabre)
- Strong attention to detail and multitasking abilities
- Ability to remain calm under pressure during peak hours
- Valid Tennessee driver's license (if required for errands)
- Flexibility to work weekends and holidays
- Basic knowledge of local attractions and services