Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're urgently seeking a polished professional to manage our front desk operations during evening hours. This is a fantastic opportunity to deliver exceptional guest experiences while working in a vibrant Los Angeles environment. If you're a detail-oriented people person with a passion for hospitality, apply today!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and reservation management
- Answer multi-line phone calls and direct inquiries to appropriate departments
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for guest requests
- Handle guest complaints with professionalism and discretion
- Maintain clean, organized reception area
- Assist with administrative tasks like filing and data entry
Qualifications
- Minimum 1 year of front desk or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency in reservation systems (e.g., Opera, Sabre)
- Strong problem-solving abilities under pressure
- Professional appearance and courteous demeanor
- Ability to work flexible evening shifts (3:00 PM - 11:00 PM)
- High school diploma or equivalent required