Job Description
Join our dynamic team as an Evening Receptionist at Grand Hospitality Group, where your exceptional service skills create memorable guest experiences in the heart of New Orleans. This immediate-start opportunity offers competitive compensation and a vibrant work environment in the city's most iconic hospitality district. Perfect for night owls seeking flexible scheduling, you'll be the first point of contact for our high-profile clientele, embodying the elegance and energy of Crescent City hospitality.
Responsibilities
- Manage front desk operations during evening shifts (3 PM - 11 PM)
- Handle guest check-ins/check-outs with precision and warmth
- Coordinate concierge services and local recommendations
- Operate PMS system and manage reservation inquiries
- Maintain pristine lobby and common area standards
- Process payments and reconcile nightly reports
- Respond to emergency protocols with calm professionalism
Qualifications
- Minimum 1 year front desk or hospitality experience
- Exceptional communication and conflict resolution skills
- Proficiency with hotel management software (e.g., Opera)
- Ability to work independently during evening hours
- Valid Louisiana driver's license (for guest transportation)
- Fluency in English; Spanish/French highly valued
- Flexible availability including weekends and holidays
- Basic knowledge of New Orleans attractions and events