Job Description
Join our dynamic team as an Evening Receptionist at Premier Business Solutions, a leading firm in Charlotte's thriving business district. We're seeking a polished professional to manage our front desk operations during evening hours (3 PM - 11 PM). This full-time role offers competitive compensation, comprehensive benefits, and the opportunity to be the first point of contact for our prestigious clientele. If you excel in customer service and thrive in a fast-paced environment, we want to meet you!
Responsibilities
- Manage multi-line phone system with exceptional call routing and message handling
- Greet and assist all visitors with professionalism and warmth
- Coordinate office services, including mail processing, supply management, and scheduling
- Maintain secure visitor access protocols and issue building passes
- Support administrative staff with document preparation and data entry
- Oversee evening office operations and facility security checks
- Collaborate with day staff for seamless workflow transitions
Qualifications
- Minimum 2 years of professional receptionist or front desk experience
- Expertise in Microsoft Office Suite and scheduling software
- Exceptional verbal/written communication and conflict resolution skills
- Ability to multitask efficiently in high-pressure situations
- Strong attention to detail with organizational excellence
- Professional appearance and customer-focused mindset
- Availability to work evenings, weekends, and holidays as needed
- High school diploma required; associate's degree preferred