Job Description
Join Miami's premier hospitality team as an Evening Receptionist! We're seeking a polished professional to deliver exceptional guest experiences during high-energy evening shifts. This role combines front desk excellence with behind-the-scenes coordination in our vibrant downtown location. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Perfect for night owls who thrive in fast-paced settings, you'll be the cornerstone of our evening operations. If you're passionate about creating memorable guest moments while managing logistics seamlessly, apply today!
Responsibilities
- Manage front desk operations during evening hours, including check-ins, check-outs, and guest inquiries
- Coordinate with housekeeping, security, and maintenance teams for seamless service delivery
- Handle reservation systems and update guest preferences in real-time
- Process payments and manage billing inquiries with precision
- Monitor security protocols and access control for guest safety
- Prepare nightly reports and operational summaries for management
- Assist with event setup and VIP guest coordination as needed
Qualifications
- Minimum 1 year front desk or hospitality experience required
- Proficiency in Opera/PMS systems and Microsoft Office Suite
- Exceptional communication skills with multilingual abilities preferred
- Strong problem-solving abilities and conflict resolution expertise
- Flexibility to work evenings, weekends, and holidays
- Valid Florida driver's license and reliable transportation
- Ability to stand/walk for extended periods during shifts
- Attention to detail with flawless documentation skills