Job Description
Join our dynamic team as a Evening Receptionist at Premier Hospitality Group, where professionalism meets exceptional customer service. This full-time evening role is perfect for a detail-oriented individual who thrives in a fast-paced environment. You'll be the first point of contact for our esteemed clients, ensuring seamless operations and creating memorable experiences. Enjoy competitive compensation, comprehensive benefits, and a supportive workplace culture that values growth and excellence. Apply today and become an integral part of our award-winning hospitality team!
Responsibilities
- Manage front desk operations with precision during evening hours (4 PM - 12 AM)
- Handle incoming calls, emails, and guest inquiries with exceptional professionalism
- Coordinate scheduling, reservations, and administrative tasks
- Uphold strict confidentiality protocols for sensitive client information
- Collaborate with security and overnight staff for smooth transitions
- Maintain pristine lobby and common area standards
- Process payments and manage cash handling procedures
Qualifications
- Minimum 1 year of front desk or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency in Microsoft Office Suite and reservation systems
- Ability to multitask effectively in high-pressure situations
- Strong attention to detail and organizational abilities
- Professional appearance and polished phone etiquette
- Flexible availability including weekends and holidays
- Valid California driver's license preferred