Job Description
Join our dynamic team at Laredo Gateway Hospitality as an Evening Receptionist! We're seeking a polished professional to deliver exceptional guest experiences during our evening hours. This role is perfect for detail-oriented individuals who thrive in fast-paced environments and want to contribute to our award-winning hospitality standards. Enjoy a supportive work culture with competitive compensation and growth opportunities. Apply today to become the welcoming face of our establishment!
Responsibilities
- Manage guest check-ins/checkouts with efficiency and warmth
- Handle incoming calls and inquiries using professional etiquette
- Maintain accurate reservation systems and occupancy records
- Process payments and manage financial transactions securely
- Coordinate with housekeeping and security teams for seamless operations
- Resolve guest concerns promptly and escalate complex issues
- Prepare nightly reports and maintain lobby cleanliness standards
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/reception experience preferred
- Proficient in booking software (e.g., Opera, RoomRanger)
- Strong multitasking and problem-solving abilities
- Exceptional communication and interpersonal skills
- Spanish bilingual proficiency required
- Flexible availability for evenings, weekends, and holidays
- Basic knowledge of local area attractions