Job Description
Join our award-winning team as an Evening Receptionist at the heart of downtown Toledo's premier hospitality destination. We're seeking a polished professional to create memorable first impressions during our high-traffic evening hours. Enjoy competitive pay, comprehensive benefits, and a vibrant work culture where your people skills shine. This is your opportunity to become the face of excellence in Ohio's dynamic hospitality scene.
Responsibilities
- Manage guest check-in/check-out processes with precision and warmth
- Handle multi-line phone systems and route calls efficiently
- Coordinate VIP reservations and special event logistics
- Maintain immaculate front desk and lobby areas
- Process payments and manage cash drawer reconciliation
- Resolve guest inquiries with exceptional problem-solving skills
- Collaborate with security and housekeeping teams
Qualifications
- Minimum 2 years hospitality or front desk experience
- Advanced proficiency in reservation management systems
- Exceptional communication and conflict resolution abilities
- Flexible evening/weekend schedule availability
- Valid Ohio driver's license and reliable transportation
- Professional appearance and polished demeanor
- First Aid/CPR certification preferred
- Spanish language skills a strong plus