Job Description
Join our vibrant team at Aloha Hospitality Group as an Evening Receptionist and become the welcoming face of Honolulu's premier hospitality destination. We're urgently seeking a charismatic professional to deliver exceptional guest experiences during our peak evening hours. This role offers immediate start with competitive compensation and a supportive work environment in paradise. If you're passionate about service excellence and thrive in fast-paced settings, apply today to start your rewarding career journey!
Responsibilities
- Provide warm, professional front desk greeting and assistance to all guests
- Manage check-in/check-out processes with accuracy and efficiency
- Handle multi-line phone systems and route communications appropriately
- Coordinate concierge services and guest requests
- Maintain immaculate reception area appearance
- Process payments and manage billing transactions
- Resolve guest inquiries with exceptional problem-solving skills
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service/front desk experience
- Proficiency in reservation systems and MS Office Suite
- Exceptional communication and interpersonal abilities
- Ability to multitask in high-pressure environments
- Flexibility to work evenings and weekends
- Basic hospitality/certification preferred