Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're urgently seeking a polished professional to manage our front desk operations during evening hours. This is your chance to shine in a fast-paced environment while delivering exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and a supportive team culture. Apply today to become an integral part of our hospitality family!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Answer multi-line phone system with exceptional etiquette and professionalism
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold brand standards through impeccable grooming and service excellence
- Handle guest complaints with empathy and resolution-focused communication
- Prepare nightly reports and maintain organized documentation
Qualifications
- Minimum 1 year front desk or hospitality experience required
- Proficiency with reservation systems (e.g., Opera, PMS)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Flexibility to work evenings, weekends, and holidays
- Valid Oklahoma driver's license preferred