Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group, where your smile sets the standard for excellence! We're seeking a professional and personable individual to manage our front desk operations during evening hours. This role is perfect for those who thrive in fast-paced environments and take pride in creating memorable guest experiences. Enjoy competitive compensation, flexible scheduling, and a supportive workplace culture. Apply today and become the welcoming face of our Houston location!
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Handle guest check-ins/check-outs with precision and efficiency
- Answer multi-line phone systems and route communications appropriately
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and maintain accurate financial records
- Resolve guest inquiries and concerns with exceptional service
- Prepare nightly reports and manage office supplies inventory
- Uphold brand standards through professional appearance and conduct
Qualifications
- Minimum 1 year customer service or front desk experience
- Proficiency with reservation systems and MS Office Suite
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Flexible schedule availability (evenings, weekends, holidays)
- High school diploma or equivalent required
- Texas driver's license preferred (not required)