Job Description
Are you a professional, welcoming, and organized individual looking for a rewarding full-time position in Portland? Pioneer Square Medical Center is seeking a dedicated Evening Receptionist to join our dynamic team. We pride ourselves on providing exceptional patient care and maintaining a positive atmosphere, even during the evening shift.
In this role, you will be the first point of contact for our patients and visitors, ensuring a smooth and efficient workflow. We offer a competitive benefits package, including health insurance, paid time off, and opportunities for growth.
Responsibilities
- Greet patients and visitors warmly upon arrival, checking them in and directing them to the appropriate department.
- Answer and route incoming phone calls with a professional and friendly demeanor.
- Manage the front desk operations, including scheduling appointments and managing check-in kiosks.
- Verify patient information and update electronic health records (EHR) as necessary.
- Handle inquiries regarding office hours, services, and insurance verification.
- Assist with mail sorting, filing, and general office maintenance to keep the reception area organized.
Qualifications
- High school diploma or GED required; previous receptionist experience preferred.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite and basic computer skills.
- Ability to work independently and efficiently during evening hours (3:00 PM - 11:00 PM).
- Professional appearance and demeanor.
- Experience with EHR systems (e.g., AthenaHealth) is a plus.