Job Description
Join our award-winning healthcare team as an Evening Receptionist at Fort Wayne Medical Center! We're seeking a warm, professional individual to be the first point of contact for our patients during evening hours. This role offers competitive pay, comprehensive benefits, and the opportunity to make a meaningful impact in our patients' lives. Enjoy a consistent 4 PM - 12 PM schedule with weekends off. If you thrive in fast-paced environments and excel at creating positive first impressions, apply today!
Responsibilities
- Manage front desk operations and patient check-in/check-out procedures
- Handle incoming calls and triage messages to appropriate departments
- Maintain accurate patient records and scheduling systems
- Assist with insurance verification and billing documentation
- Coordinate with clinical staff to ensure seamless patient flow
- Prepare and distribute daily reports and correspondence
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years receptionist or customer service experience
- Proficiency in EHR systems (Epic preferred)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Basic knowledge of medical terminology
- Valid Indiana driver's license required