Job Description
Join our vibrant team at Nashville Premier Hospitality Group as an Evening Receptionist and become the first point of contact for our esteemed guests! We're urgently seeking a polished professional to manage our front desk operations during evening hours, ensuring exceptional service and seamless operations. This role offers a flexible schedule in the heart of Nashville's thriving hospitality scene, perfect for individuals who thrive in dynamic environments. If you're passionate about creating memorable guest experiences and excel in multitasking, apply today!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Handle phone calls, emails, and digital communications professionally
- Coordinate with housekeeping and security teams for guest requests
- Maintain accurate reservation and guest information systems
- Process payments and manage cash handling procedures
- Uphold brand standards through impeccable service and cleanliness
- Assist with event coordination and guest concierge services
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years of front desk or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with reservation software (e.g., Opera, Amadeus)
- Ability to multitask in fast-paced environments
- Strong problem-solving and conflict resolution abilities
- Flexibility to work evenings, weekends, and holidays
- Basic knowledge of Nashville attractions and services