Job Description
Join our award-winning healthcare team as an Evening Receptionist at Durham Regional Medical Center! This full-time evening position (3:00 PM - 11:00 PM) offers a competitive hourly rate and comprehensive benefits package. As the first point of contact for our patients and visitors, you'll create exceptional first impressions while managing front desk operations with precision and care. Our modern facility features state-of-the-art technology and a supportive work environment focused on professional growth.
We're seeking a polished professional with exceptional communication skills to join our vibrant administrative team. Enjoy a flexible evening schedule that provides work-life balance while making a meaningful impact in patient care coordination. Apply today to become part of Durham's leading healthcare provider!
Responsibilities
- Manage patient check-in/out processes with accuracy and efficiency
- Answer multi-line phone system and route calls appropriately
- Schedule appointments using our EMR system (Epic experience preferred)
- Collect and verify insurance information with meticulous attention
- Maintain clean, organized reception area and waiting space
- Coordinate with clinical staff to ensure seamless patient flow
- Process payments and handle confidential financial transactions
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years of customer service or reception experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional verbal communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Strong attention to detail and organizational abilities
- Flexibility to cover occasional weekend shifts as needed