Job Description
Join our award-winning team as the Evening Receptionist at Premier Hospitality Group! We're seeking a polished professional to deliver exceptional guest experiences during evening hours. This role is perfect for detail-oriented individuals who thrive in dynamic environments and want to grow their hospitality career. Enjoy competitive pay, comprehensive benefits, and a supportive team culture.
Why You'll Love Working With Us:
- Health, dental, and vision insurance
- 401(k) with company match
- Tuition reimbursement program
- Complimentary hotel stays
- Advancement opportunities into management
Responsibilities
- Manage front desk operations during evening shifts (3 PM - 11 PM)
- Process check-ins/check-outs using PMS software
- Handle guest inquiries and resolve service issues
- Coordinate with housekeeping and security teams
- Monitor security systems and access controls
- Perform nightly reconciliation and reporting
- Uphold brand standards in all guest interactions
Qualifications
- Minimum 1 year hospitality/reception experience
- Proficiency with Opera or similar PMS systems
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid Texas driver's license (required)
- Flexible availability including weekends/holidays
- Basic knowledge of emergency procedures