Job Description
Are you looking for evening part-time jobs in Cleveland, OH that offer flexibility and growth? Apex Digital Solutions is currently hiring for our Weekend Shift team.
We are a forward-thinking technology company dedicated to providing top-tier customer support. We value our team members and offer a supportive environment where everyone can thrive. Whether you are a student looking to earn extra cash or a professional seeking a second shift, we want to hear from you.
Why Join Us?
- Flexible Scheduling: Choose your shifts to fit your lifestyle.
- No Experience Required: We provide comprehensive training.
- Competitive Pay: Earn between $18.00 and $24.00 per hour.
- Student Friendly: Perfect for college students and recent graduates.
Responsibilities
- Provide technical support and troubleshooting assistance to customers via phone and email.
- Manage customer inquiries efficiently and professionally during evening hours.
- Document all interactions and resolutions in our CRM database.
- Collaborate with the day-shift team to ensure continuity of service.
- Stay updated on product knowledge and support policies.
Qualifications
- High school diploma or GED required.
- Basic computer literacy and typing skills.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Reliable attendance and availability for evenings and weekends.