Job Description
Are you seeking a rewarding career with a flexible schedule? Horizon Support Services is currently hiring for evening part time jobs in Phoenix, AZ. We are looking for entry-level candidates who are eager to learn and grow within a dynamic team environment. Join us to enjoy a healthy work-life balance while making a real impact.
As an Evening Support Associate, you will be the voice of our brand, assisting clients with inquiries and resolving issues efficiently.
Responsibilities
- Answer and manage incoming customer calls and emails during evening shifts.
- Process customer orders and maintain accurate digital records.
- Assist clients in navigating our products and services.
- Resolve basic complaints and escalate complex issues to the supervisor.
- Collaborate with the day-shift team to ensure seamless operations.
- Complete daily shift reports and training modules.
Qualifications
- High school diploma or GED required.
- Basic computer literacy and typing skills.
- Reliable internet connection and a quiet workspace.
- Ability to work evenings (e.g., 4:00 PM - 12:00 AM).
- Strong communication and problem-solving abilities.
- Previous customer service experience is a plus but not required.