Job Description
We are seeking a dedicated Evening Part-Time Customer Support Specialist to join our dynamic team in Orlando, Florida. If you are looking for a flexible job with weekly pay and a supportive work environment, we want to hear from you.
As a valued member of our team, you will play a crucial role in ensuring our clients receive top-notch service during our evening operations. This position is perfect for students, parents, or anyone seeking a second income stream without the constraints of a traditional 9-to-5 schedule.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat during evening shifts.
- Resolve customer issues efficiently while maintaining a professional and empathetic demeanor.
- Accurately update and maintain customer records in our internal databases.
- Collaborate with the day-shift team to ensure seamless service transitions.
- Assist with administrative tasks and data entry as needed.
- Participate in weekly team meetings and training sessions.
Qualifications
- High school diploma or GED equivalent is required.
- Must be available to work evenings (typically 4:00 PM - 12:00 AM).
- Basic computer proficiency and familiarity with CRM software is a plus.
- Strong written and verbal communication skills.
- Reliable internet connection (if remote hybrid role applies).
- Ability to work independently with minimal supervision.