Job Description
Join Atlanta Connect Services and kickstart your career with flexible evening hours perfect for students! We're hiring immediately for part-time Customer Support Specialists to assist our growing client base. Enjoy competitive pay, on-the-job training, and a supportive team environment designed around your academic schedule. No prior experience required—just bring your positive attitude and eagerness to learn!
Responsibilities
- Respond to customer inquiries via phone, email, and chat during evening shifts (5 PM - 10 PM)
- Process orders and resolve billing discrepancies with accuracy
- Update customer records in CRM database while maintaining confidentiality
- Collaborate with day team to ensure seamless service continuity
- Meet weekly performance metrics for response time and customer satisfaction
- Participate in bi-weekly training sessions to enhance product knowledge
Qualifications
- Currently enrolled in an accredited high school, college, or university program
- Availability to work 20-25 hours weekly between 5 PM - 10 PM (weekends included)
- Strong written and verbal communication skills
- Proficient with basic computer applications (email, browsers, Microsoft Office)
- Ability to multitask in a fast-paced environment
- Customer service experience preferred but not required
- Reliable transportation to our Atlanta location