Job Description
Join Our Growing Team in Kansas City!
We are currently seeking dedicated and enthusiastic individuals to join our team as Evening Part-Time Customer Support Associates. Whether you are a college student looking for a flexible schedule or an experienced professional seeking a shift change, we provide a welcoming environment with comprehensive training. No prior experience is necessary; we are looking for candidates with a great attitude and a willingness to learn.
Why Apply?
- Flexible Scheduling: We understand the demands of modern life. Our evening shifts (4:00 PM - 12:00 AM) allow you to balance work with other commitments.
- No Experience Required: We provide full paid training to get you up to speed quickly.
- Competitive Pay: Earn a competitive hourly wage with opportunities for performance bonuses.
- Student Friendly: We offer part-time hours that fit around your class schedule.
Your Responsibilities
- Assist customers via phone, email, and chat with inquiries regarding products and services.
- Process customer orders and returns accurately and efficiently.
- Resolve customer complaints and issues with patience and professionalism.
- Maintain a clean and organized workspace and adhere to company safety protocols.
- Document customer interactions and update account information in our CRM system.
- Collaborate with the evening team to ensure high-quality service delivery.
Qualifications
- High school diploma or equivalent (GED) required.
- Ability to work evenings, weekends, and holidays as needed.
- Basic computer literacy and typing skills (40+ WPM).
- Strong verbal and written communication skills.
- Must be reliable, punctual, and detail-oriented.
- Ability to stand or sit for extended periods.
Responsibilities
- Assist customers via phone, email, and chat with inquiries regarding products and services.
- Process customer orders and returns accurately and efficiently.
- Resolve customer complaints and issues with patience and professionalism.
- Maintain a clean and organized workspace and adhere to company safety protocols.
- Document customer interactions and update account information in our CRM system.
- Collaborate with the evening team to ensure high-quality service delivery.
Qualifications
- High school diploma or equivalent (GED) required.
- Ability to work evenings, weekends, and holidays as needed.
- Basic computer literacy and typing skills (40+ WPM).
- Strong verbal and written communication skills.
- Must be reliable, punctual, and detail-oriented.
- Ability to stand or sit for extended periods.