Job Description
Join FlexHire Solutions and transform your evenings into rewarding opportunities! We're seeking dynamic Evening Part-Time Customer Specialists in Wichita, KS, offering unmatched flexibility and daily pay. Perfect for students, parents, or anyone seeking supplemental income with no overnight shifts. Our modern, supportive environment prioritizes work-life balance while delivering exceptional service.
As a cornerstone of our remote-first support team, you'll handle inquiries via chat and email with full autonomy. With daily pay options and flexible scheduling, you control when and where you work. Plus, enjoy comprehensive training and growth opportunities within our expanding network.
Responsibilities
- Resolve customer inquiries via digital channels with empathy and efficiency
- Maintain accurate documentation of interactions in CRM systems
- Collaborate with cross-functional teams to resolve complex issues
- Proactively identify upsell opportunities for premium services
- Adapt to evolving product knowledge and protocols
- Meet daily performance metrics while maintaining quality standards
Qualifications
- High school diploma or equivalent; college students encouraged
- 6+ months customer service or support experience preferred
- Exceptional written communication skills in English
- Reliable high-speed internet and quiet workspace
- Ability to work independently with minimal supervision
- Proficient with digital tools (CRM, chat platforms)
- Available 20-25 hours weekly with evening flexibility