Job Description
Join our dynamic team at Seattle Hospitality Group and become the heart of our guest experience! We're seeking enthusiastic Evening Part-Time Customer Specialists to deliver exceptional service during our peak evening hours. This flexible role offers competitive pay, a vibrant work environment, and opportunities for growth within our award-winning organization. Perfect for students, night owls, or those seeking a rewarding evening schedule.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Manage reservations and booking systems with precision
- Resolve guest inquiries and concerns efficiently
- Process transactions and maintain accurate records
- Collaborate with cross-functional teams during evening shifts
- Contribute to a positive and welcoming atmosphere
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work evenings (4 PM - 11 PM) weekends
- Proficiency with basic computer systems
- Excellent time management and multitasking abilities
- Positive attitude and teamwork mindset