Job Description
Join FlexiWork Solutions and transform your evenings into rewarding opportunities! We're seeking motivated Evening Part-Time Customer Specialists in Baltimore, MD with flexible schedules and weekly pay. Enjoy work-life balance while delivering exceptional service in a dynamic, supportive environment. No nights? No problem—choose shifts that fit your life!
Why Join Us?
- Weekly pay (every Friday!)
- Flexible evening shifts (4-10 PM)
- Comprehensive training provided
- Growth opportunities into full-time roles
- Modern downtown Baltimore location
Responsibilities
- Deliver exceptional customer service via phone and chat support
- Resolve inquiries efficiently using CRM tools
- Document interactions accurately in company systems
- Collaborate with day team for seamless handoffs
- Meet quality and productivity metrics
- Adapt to schedule changes with advance notice
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Comfortable with technology and multitasking
- Reliable transportation to downtown Baltimore
- Flexibility to cover varied evening shifts