Job Description
Join our vibrant team in Jacksonville, FL! We're urgently seeking enthusiastic Part-Time Entry-Level Customer Service Specialists to deliver exceptional experiences to our clients. This flexible role is perfect for students seeking work-life balance while launching their careers. Enjoy competitive pay, on-the-job training, and a supportive environment where your growth matters.
Perks You'll Love:
- Flexible scheduling ideal for students
- Free parking and transit reimbursement
- Employee discounts across our network
- Clear advancement paths to full-time roles
Be the face of our brand and make a real impact in your community!
Responsibilities
- Deliver friendly, efficient customer support via phone, email, and in-person
- Process transactions and maintain accurate customer records
- Resolve inquiries using our knowledge base and escalation protocols
- Collaborate with team members to ensure seamless service delivery
- Support inventory management and store operations as needed
- Participate in weekly training sessions to enhance product knowledge
- Uphold company safety and compliance standards
Qualifications
- High school diploma or GED (current students strongly encouraged)
- Basic computer proficiency with MS Office Suite
- Strong verbal communication and active listening skills
- Ability to work weekends and evenings (20-25 hours/week)
- Reliable transportation to our Jacksonville location
- Positive attitude and willingness to learn new systems
- No prior experience required – full training provided
- Must pass background check and drug screening