Job Description
Join our vibrant team at Urban Retail Group and transform evenings and weekends into rewarding experiences! We're seeking energetic Evening Part-Time Customer Specialists to deliver exceptional service during our busiest hours. This flexible role offers perfect work-life balance while you contribute to a dynamic retail environment in the heart of Chicago. Enjoy competitive pay, employee discounts, and a supportive culture that values your unique schedule.
As a cornerstone of our evening operations, you'll be the face of our brand during peak customer traffic times. Whether assisting with purchases, maintaining displays, or providing expert product knowledge, your work directly impacts our customer satisfaction metrics. Ideal for students, parents, or anyone seeking a fulfilling part-time career with non-traditional hours.
Responsibilities
- Deliver exceptional customer service during evening and weekend shifts
- Process transactions accurately using POS systems and handle cash
- Stock shelves, organize displays, and maintain store appearance
- Assist with inventory management and stock rotation
- Respond to customer inquiries and resolve issues promptly
- Collaborate with night shift team for seamless operations
- Adhere to safety protocols and loss prevention procedures
Qualifications
- High school diploma or equivalent required
- Availability to work flexible evening/weekend shifts (4-10 PM weekdays, weekends)
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency for cash handling
- Ability to stand for extended periods and lift up to 25 lbs
- Reliable transportation and punctuality
- Positive attitude and team-oriented mindset