Job Description
Join Memphis' fastest-growing customer service team! We're urgently hiring enthusiastic individuals for flexible evening part-time roles. Enjoy competitive pay, modern remote work options, and a supportive environment designed for work-life balance. Perfect for students, parents, or professionals seeking supplemental income with schedule autonomy.
Why Choose Us? • Industry-leading training • Flexible scheduling (evening hours 3-5 days/week) • Remote-friendly options • Career advancement pathways • Comprehensive benefits package
Responsibilities
- Handle inbound/outbound customer inquiries with exceptional professionalism
- Resolve billing, technical, and service issues efficiently
- Maintain detailed customer interaction records in CRM systems
- Collaborate with team members to optimize service delivery
- Meet/exceed performance metrics for resolution time and satisfaction
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong written/verbal communication skills
- Proficient with CRM software (Salesforce experience a plus)
- Reliable high-speed internet for remote work
- Ability to work independently with minimal supervision
- Flexible availability between 4 PM - 11 PM (weekdays/weekends)