Job Description
Join Memphis Customer Solutions Inc. and enjoy a flexible evening schedule with immediate hiring! We're seeking passionate individuals to deliver exceptional customer experiences while maintaining work-life balance. This part-time role offers competitive pay, on-the-job training, and the opportunity to grow with a respected Memphis employer. Perfect for students, parents, or anyone seeking flexible evening hours. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound customer inquiries via phone and digital channels
- Resolve billing and account issues with empathy and efficiency
- Update customer records in CRM systems with precision
- Collaborate with team members to resolve complex cases
- Maintain detailed documentation of all interactions
- Adhere to company protocols and compliance standards
- Contribute to team performance targets and quality metrics
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and active listening skills
- Ability to work independently in a fast-paced environment
- Basic computer proficiency with CRM software
- Flexible availability for evening shifts (4 PM - 11 PM)
- Positive attitude and problem-solving mindset
- Reliable transportation to our Beale Street location