Job Description
Join our dynamic team and start earning extra cash immediately with flexible evening shifts! FlexiStaff Solutions is seeking enthusiastic Evening Part-Time Customer Service Specialists to support our growing client base in Louisville. This is your opportunity to work in a fast-paced environment where your contributions directly impact customer satisfaction and team success. Enjoy competitive pay, consistent scheduling, and a supportive workplace culture designed to help you thrive while balancing other commitments. Immediate openings available – apply today and start earning tomorrow!
Responsibilities
- Provide exceptional customer support via phone, email, and chat during evening hours (4 PM - 10 PM)
- Resolve inquiries, process orders, and troubleshoot technical issues efficiently
- Update and maintain accurate customer records in CRM systems
- Collaborate with day teams to ensure seamless service continuity
- Meet daily performance metrics for response times and resolution rates
- Identify upsell opportunities to enhance customer experience
- Participate in ongoing training to refine product knowledge and service skills
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months of customer service or retail experience preferred
- Strong problem-solving abilities and conflict resolution skills
- Proficient with Microsoft Office Suite and CRM software
- Reliable transportation and consistent evening availability
- Excellent communication skills with a customer-first mindset
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn new technologies