Job Description
Join Urban Retail Solutions as an Evening Part-Time Customer Service Specialist and enjoy flexible evening/weekend shifts with weekly pay! We're seeking energetic professionals to deliver exceptional customer experiences during peak hours. Perfect for students, parents, or anyone seeking work-life balance with competitive wages and growth opportunities. Our Kansas City location offers a vibrant, supportive environment where your contributions matter.
Why Join Us?
- Weekly paychecks for immediate financial flexibility
- Consistent evening/weekend schedules (Mon-Fri 4pm-9pm, Weekends 10am-6pm)
- Comprehensive training and development programs
- Employee discounts and wellness benefits
- Pathway to full-time roles for top performers
Responsibilities
- Provide exceptional customer service via in-person, phone, and digital channels
- Process transactions accurately and efficiently using POS systems
- Resolve customer inquiries and complaints with empathy and professionalism
- Maintain organized store displays and merchandise presentation
- Collaborate with team members to ensure seamless store operations
- Adhere to safety protocols and loss prevention procedures
- Contribute to a positive team culture through proactive communication
Qualifications
- High school diploma or equivalent (college students encouraged to apply)
- Flexible availability for evening and weekend shifts (minimum 20 hours/week)
- Strong communication and interpersonal skills
- Basic proficiency with POS systems and digital tools
- Ability to stand for extended periods and lift up to 25 lbs
- Previous retail or customer service experience preferred
- Positive attitude and problem-solving mindset
- Reliable transportation to Kansas City location