Job Description
Join Urban Retail Solutions as an Evening Customer Service Specialist and become the face of our premium shopping experience in downtown Phoenix! We're seeking dynamic individuals to deliver exceptional service during our busiest evening and weekend hours. Enjoy competitive pay, flexible scheduling, and a vibrant team environment while helping customers create memorable shopping moments. Perfect for students, night owls, and those seeking work-life balance with our evening-focused shifts.
Responsibilities
- Deliver exceptional in-person customer service during evening and weekend hours
- Process transactions accurately and maintain cash register operations
- Assist with inventory management and visual merchandising
- Resolve customer inquiries with professionalism and empathy
- Collaborate with team members to maintain store appearance
- Participate in evening stocking and store preparation
- Contribute to a positive and inclusive team culture
Qualifications
- Minimum 1 year customer service or retail experience
- Availability for evening shifts (4 PM - 10 PM) and weekends
- Strong communication and problem-solving skills
- Basic POS system knowledge
- Ability to stand for extended periods
- High school diploma or equivalent
- Valid Arizona ID for employment verification
- Positive attitude and team-oriented mindset