Job Description
Join MetroConnect Services and transform your evenings into rewarding income! We're seeking dynamic Evening Part-Time Customer Service Specialists to deliver exceptional experiences to our Kansas City clients. Enjoy competitive pay, flexible scheduling, and a supportive team environment. Perfect for students, parents, or anyone seeking supplemental income. No weekends required!
Responsibilities
- Handle inbound customer inquiries via phone and digital channels with professionalism
- Process transactions and maintain accurate client records
- Resolve service issues using established protocols
- Support evening operational tasks including inventory management
- Collaborate with day team to ensure seamless service continuity
- Participate in bi-weekly team training sessions
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Strong communication and problem-solving skills
- Availability for evening shifts (4 PM - 10 PM, 3-4 days/week)
- Basic computer proficiency with MS Office Suite
- Ability to work independently and as part of a team
- Positive attitude and commitment to client satisfaction