Job Description
We're urgently seeking enthusiastic Evening Part-Time Customer Service Specialists to join our dynamic Albuquerque team! This is a fantastic opportunity for night owls seeking flexible hours with competitive pay and growth potential. Ideal for students, parents, or anyone balancing daytime commitments.
What We Offer: Competitive hourly wages, paid training, flexible evening schedules (5 PM - 10 PM, weekends included), and a supportive team environment. Enjoy Albuquerque's vibrant nightlife while building your career!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Resolve customer inquiries and complaints with empathy and efficiency
- Process transactions accurately using our CRM system
- Maintain detailed customer records and documentation
- Collaborate with day-shift teams for seamless service continuity
- Adhere to company policies and regulatory requirements
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (GED)
- Minimum 6 months customer service experience
- Strong communication and conflict resolution skills
- Proficiency with basic computer applications
- Availability for evenings and weekends (must be flexible)
- Ability to work in a fast-paced environment
- Reliable transportation to downtown Albuquerque location