Job Description
Join our dynamic team at Urban Hospitality Services and transform your evenings into rewarding opportunities! We're seeking energetic individuals to provide exceptional customer support in our vibrant New Orleans location. Perfect for students, freelancers, or anyone looking to boost their income with flexible evening hours. Enjoy a supportive environment where your contributions directly impact our guests' experiences. Immediate openings available – start earning extra cash tonight!
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process reservations and bookings with accuracy and efficiency
- Resolve guest inquiries and concerns promptly
- Manage inventory and administrative tasks during evening shifts
- Collaborate with day-shift team for seamless operations
- Maintain clean and organized workspaces
- Uphold company standards for professionalism and hospitality
Qualifications
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently in a fast-paced environment
- Basic computer proficiency (MS Office, booking systems)
- Reliable transportation to evening shifts
- Positive attitude and commitment to teamwork
- Must be available evenings (5 PM - 11 PM) weekends
- Background check required