Job Description
Join CityLife Solutions and embrace work-life balance with our flexible evening part-time opportunities! We're seeking motivated individuals to deliver exceptional customer service during evening hours while accommodating your daytime commitments. Enjoy competitive pay, supportive training, and a dynamic team environment—all while maintaining control over your schedule. Perfect for students, parents, or professionals seeking supplemental income with flexibility.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve service issues and provide accurate product information
- Update customer records and maintain detailed documentation
- Collaborate with day teams for seamless service continuity
- Meet performance metrics while maintaining quality standards
- Adhere to company protocols and security guidelines
- Participate in ongoing training for product knowledge
Qualifications
- High school diploma or equivalent (college students encouraged)
- Evening availability (minimum 20 hours/week, 3-5pm-11pm shifts)
- Strong verbal/written communication skills
- Basic computer proficiency and typing ability
- Customer service or call center experience preferred
- Problem-solving mindset and attention to detail
- Reliable transportation to Jacksonville location
- Ability to work independently and in team settings